Code of Conduct

BATI is committed to maintaining the highest standards of professionalism, ethics, and integrity in the field of translation and interpretation

Our Code of Conduct outlines the principles and responsibilities that all BATI members are expected to uphold, ensuring trust, quality, and respect in every professional interaction.

Purpose of the Code of Conduct

The Code of Conduct serves as a guiding framework for members, helping them to:

• Deliver services with professionalism, accuracy, and impartiality.
• Foster trust and confidence among clients, colleagues, and the wider community.
• Ensure accountability and uphold the reputation of the language profession.

Core Principles

Professional Competence

• Members must provide services only in areas of their proven expertise and qualifications.
• Continuous professional development is encouraged to maintain and enhance skills in translation and interpretation.
• Members must ensure the accuracy of their work, reflecting the intended meaning and context of the source material.

Integrity and Impartiality

• Members must conduct themselves with honesty and fairness, avoiding conflicts of interest.
• They must remain impartial in all professional engagements, avoiding bias or favoritism.
• Members must disclose any potential conflicts of interest before accepting assignments.

Confidentiality

• Members must respect the confidentiality of all client information, materials, and discussions.
• Information must not be disclosed without explicit consent, except when required by law.
• Members should employ secure methods for storing and transmitting sensitive information.

Respect and Professionalism

• Members must treat clients, colleagues, and stakeholders with respect and courtesy.
• Discrimination, harassment, or unethical behavior of any kind will not be tolerated.
• Members should collaborate constructively and maintain a positive reputation for the profession.

Ethical Business Practices

• Members must provide clear, honest, and transparent terms of service to clients.
• They should adhere to agreed timelines and deliver work to the best of their ability.
• Members must avoid engaging in deceptive or misleading practices.

Accountability

• Members are expected to take responsibility for their work and address any errors promptly.
• They must cooperate with BATI in resolving any complaints or disputes related to their services.
• Members should adhere to the rules and policies of BATI, including participation in governance where applicable.

Compliance with the Code

BATI’s Code of Conduct is binding for all members. Non-compliance may result in disciplinary action, including warnings, suspension, or revocation of membership.

Complaint and Resolution Process

BATI has a structured process for handling complaints related to member conduct:

• Filing a Complaint: Any concerns regarding a member’s professional behavior can be submitted in writing to BATI’s complaints committee.
• Investigation: The committee will review the complaint and gather evidence to assess its validity.
• Resolution: If a breach is identified, appropriate actions, such as mediation, training, or disciplinary measures, will be taken.
• Appeals: Members have the right to appeal any disciplinary action through a formal process.

Commitment to Excellence

By adhering to this Code of Conduct, BATI members demonstrate their commitment to professionalism, ethical practices, and the advancement of the language profession. This not only strengthens trust in individual members but also upholds the reputation of BATI as a trusted association for translators and interpreters.

Through this Code of Conduct, BATI continues to foster an environment of respect, accountability, and excellence within the translation and interpretation community.